Complaint Resolution
Academic
If a student is unable to resolve a serious problem with a lecturer/supervisor he or she should first ask the Head of Department to help. If the Head is unable to resolve the problem the matter should be taken up with the Associate Dean (Academic Programs). If the Head and/or Associate Dean (Academic Programs) are unable to resolve the problem, the Dean should then be approached.
Administration
Students who have any administrative difficulties should first ask the Manager (Graduate School) to help. If the Manager (Graduate School) is unable to resolve the problem the matter should then be taken up with the Faculty General Manager.
These steps should be taken as soon as the problem arises. Help is also available from the University of Melbourne Postgraduate Association, the Faculty Mental Health Officer, the University Counselling Service and the University's Equal Opportunity Officer.
Attendance at Lectures and Written Work
Attendance at lectures and tutorials is compulsory for all students in the subjects taught by the Faculty. It is the student's responsibility to obtain instructions, programs and guidelines issued by staff and to ensure that he or she remains informed as to the requirements of each of the subjects being undertaken. Essays and other written work as set by the lecturers will be taken into account and failure to submit the required work may result in exclusion from the examinations.